Epson WF C869RA,C869RE Service Repair Manuals Page 101-150

EPSON WF-C869Ra/WF-C869R Revision E Troubleshooting Error Display and Solution 104 Confidential 950101 Communication error for POP3 Server --- Occurs if a communication error occurred during communication to POP3 Server. Check that there is a connection to the network. Check mail server setting Check that POP3 Server is operated correctly. 950102 DNS error for mail server (SMTP) --- Occurs if trouble occurred during connection to SMTP Server. Check mail server setting. (SMTP Server Address) Check the connection state to DNS Server. 950103 DNS error for mail server (POP3) --- Occurs if trouble occurred during connection to POP3 Server. Check mail server setting. (POP3 Server Address) Check the connection state to DNS Server. 950104 Authentication error for SMTP Server --- Occurs if authentication process is failure on SMTP Server. Check following mail server setting. Authentication method Authentication account Authentication password 950105 Authentication error for POP3 Server --- Occurs if authentication process is failure on POP3 Server. 950106 Certificate error (Date/time) --- Occurs if printer's date and time setting is incorrect, or if you have a root certificate for the server, but it has expired. Check date and time setting of printer. 950107 Certificate error (CA certificate) --- Occurs if printer does not have a root certificate corresponding to the server or if the CA certificate for verifying the partner server is not imported. Check that printer have route certificate corresponding to the server. Check that CA certificate for verifying the Partner server is imported. 950108 Certificate error (other) --- Occurs if certificate obtained from the server is broken. Check that certificate obtained from the server is correctly. 950109 Secure connection mismatch (Server is not SSL) --- Occurs if mismatch SMTP connection setting on server and Client, or server is not support SMTP Secure Connection (SSL Connection). Check that secure connection setting on Sever and Client are matched. 950110 Secure connection mismatch (Server is SSL/TLS) --- Occurs if mismatch SMTP connection setting on server and client, or if Server request the SSL/ TLS connection to SMTP Secure Connection. 950111 Secure connection mismatch (Server is STARTTLS) --- Occurs if mismatch SMTP connection setting on server and client, or if Server request the STARTTLS connection to SMTP Secure Connection. 950112 SMTP server connection failure (“Connection to server failed” of “Sever is not SMTP Server) --- Occurs if printer communication by using the no support protocol. Check following mail server setting. SMTP server address SMPT Server port number Error Code Error Error details Error solution Name Path / ink color
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Epson WF C869RA Service Repair Manual Page 101-150
Epson WF C869RE Service Repair Manual Page 101-150

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