Epson WF C869RA,C869RE Service Repair Manuals Page 101-150

EPSON WF-C869Ra/WF-C869R Revision E Troubleshooting Error Display and Solution 101 Confidential 950020 DNS error for Scan to Folder --- Occurs if the DNS settings of the save destination are invalid. Check the DNS settings of the printer. Check the DNS server settings. 950021 Communication error for Scan to Folder --- Occurs if a communication error occurred during Scan to Folder execution. Check that the following save destination settings are correct. • Communication mode • Folder path • Connection mode • Port number Check that the network cable is physically connected. Check the network setting related items. • IP address, subnet mask, and default gateway Check the access point settings. Check the firewall settings. Check the server (possibility of server being down). 950022 Authentication error for Scan to Folder --- Occurs if any of the user name and password settings for accessing the specified save destination is invalid. Check that the following save destination settings are correct. • Communication mode • Folder path • User name • Password • Port number 950023 Size exceeded error for Scan to Folder --- Occurs if the scanned data did not fit in the folder of the save destination. Ensure there is sufficient storage area in the save destination folder. Reduce the size of the scanning data (reduce the size by changing the resolution or compression ratio). Reduce the number of document pages. 950024 Insufficient memory for Scan to Folder --- Occurs if insufficient memory during Scan to folder execution. Make sure the job being executed has finished before trying again. 950025 ADF document removal required for Scan to Folder --- Occurs if a document needs to be removed from the ADF unit during Scan to Folder execution. Remove the document from the ADF. 950026 ADF document loading required for Scan to Folder --- Occurs if a document needs to be loaded in the ADF unit during Scan to Folder execution. Load the document in the ADF. Error Code Error Error details Error solution Name Path / ink color
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Epson WF C869RA Service Repair Manual Page 101-150
Epson WF C869RE Service Repair Manual Page 101-150

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